FAQs

WHO ARE THE CHICKS BEHIND SCARFY OFFICIAL?

Scarfy Official is a passion project founded by two long lost cousins, Lydia Pedrana and Mizpah King (find us on Insta!)

We hope you fall in love with the Scarfy products as much as we have!

SHIPPING:

We know you can't wait to wear your Scarfy products, but please allow up to 2 business days for processing.

We have four options for shipping:

1. I'm in no rush!
Depending on size and weight, SOME orders within Australia have the option of being sent as a letter for $3.50 using STANDARD POST (no tracking available). Your order can take 5-10 days to arrive. 

2. I need my Scarfy order in a jiffy!
Depending on size and weight, SOME orders within Australia have the option of being sent as an express letter for $6.50 using EXPRESS POST (tracking available). Your order will arrive within two days.

3. I've really stocked up on Scarfys!
All other orders (that do not fit within size and weight restraints) within Australia will be sent for a flat rate of $10 using EXPRESS POST (tracking available). Your order will arrive within two days.

4. I live overseas!
If you wish to have your order sent internationally, please choose the 'INTERNATIONAL SHIPPING' option (no tracking available). Your order can take 10+ days to arrive. 

Your shipping options will appear automatically at check out, so you don't need to worry about a thing! 

RETURNS & EXCHANGE POLICY:

As we are only small, unfortunately we do not offer exchanges or refunds.

Please choose carefully!

FAULTS:

Please note that pattern and colour variations may differ slightly to those pictured on the website depending on the cut of the fabric. 

If you do feel one of our products is faulty please email us:
scarfyofficial@gmail.com